Assertive Communication: Feedback and Conflict Resolution
Course content
Course overview
This course on “Assertive Communication: Feedback and Conflict Resolution” connects essential concepts to practical applications. It helps you build a structured understanding of the subject and choose an approach suited to the situations covered.
Skills and topics covered
• identifying communication habits
• constructive feedback
• expressing needs and disagreements
• clarification and problem solving
Who is this course for?
Students and professionals who want to improve their conversations, writing or presentations.
Prerequisites
No specific technical prerequisites. Be ready to reflect on your habits and practice using realistic situations.
How you will learn
Observe communication situations, identify what helps or blocks the exchange and practice expressing messages differently. Scenarios, paraphrasing and feedback help adjust your communication progressively.
After completing the course
You will be able to prepare clearer exchanges, adapt messages to situations and apply the techniques in real conversations. You will have an observation framework for further practice.
Course content
The detailed programme will be published soon.
About the author
AI Skills Academy teaching team
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Refund terms: confirm with the centre.
Totals include a base declared by the training center.